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CASE STUDY
AI Solutions Engineer & Project LeadBack To Basic Solutions S.L.

AI-Powered Business Platform

End-to-end AI platform that transforms how an insurance company processes documents, detects fraud, and manages cases — replacing manual workflows with intelligent automation.

01

Anti-hallucination engineering for reliable LLM outputs in business-critical workflows

02

Private GPU infrastructure with full data sovereignty — no client data leaves the premises

03

RAG-powered knowledge base with source attribution for trustworthy search

04

Real-time streaming analysis that replaces slow batch processing

I designed and built the entire software stack for a B2B company serving insurance and property services clients in Spain. The platform replaces document-heavy manual workflows — data extraction from claims, fraud pattern detection, compliance reporting, and team case management — with intelligent automation powered by large language models.

The core challenge was making LLMs reliable enough for business-critical document processing. I developed a multi-layered anti-hallucination stack combining retrieval-augmented generation (RAG), structured output validation, tool-calling with verification loops, and domain-specific spell checking. This approach dramatically reduced errors in automated data extraction, making the system trustworthy enough to handle real insurance claims without constant human oversight.

The platform includes a real-time report analysis engine that streams document corrections and compliance checks as they happen, giving users immediate feedback instead of batch processing.

A RAG-powered knowledge base lets team members search across all company documentation through natural language, surfacing answers with source attribution so nothing is taken on faith.

For inference, I set up private GPU infrastructure running quantized open-source models — keeping all client data on-premise while achieving production-grade throughput. This was a deliberate architectural choice: insurance data is sensitive, and the client needed full data sovereignty without sacrificing performance.

The system supports role-based access for different team levels, operates in three languages (Spanish, Catalan, English), and includes everything from automated case assignment to fraud investigation workflows. What started as a document processing tool evolved into the central operational platform the company runs on daily.

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